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Terms & Conditions

Effective Date: July 1, 2026

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Welcome to Glenda Kelly – Digital Marketing Strategist ("Company," "we," "our," or "us").

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These Terms & Conditions govern your use of our website and services. By accessing this website, you agree to these Terms. If you do not agree, please discontinue use of this website.

1. About Our Services


Glenda Kelly provides professional services including, but not limited to:

  • Website Design

  • Website Redesign

  • Search Engine Optimization (SEO)

  • AI Search Optimization (AEO/GEO)

  • Digital Marketing Strategy

  • Google Business Profile Optimization

  • Local SEO

  • Content Creation

  • Copywriting

  • Branding

  • E-commerce Consulting

  • Social Media Strategy

  • Website Audits

  • Digital Marketing Consulting

Service availability may change without notice.

2. Website Use

  • You agree to use this website only for lawful purposes.

  • You may not:

  • Attempt unauthorized access to the website

  • Copy or reproduce website content without permission

  • Introduce malicious software

  • Interfere with website functionality

  • Use this website for fraudulent or illegal activities

3. Intellectual Property

Unless otherwise stated, all content on this website is the property of Glenda Kelly – Digital Marketing Strategist, including:

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  • Website design

  • Graphics

  • Logos

  • Icons

  • Text

  • Copywriting

  • Images

  • Branding

  • Downloads

  • Digital resources

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No material may be copied, reproduced, modified, distributed, or republished without prior written permission.

4. Client Responsibilities

Clients agree to:

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  • Provide accurate information

  • Supply necessary content and assets in a timely manner

  • Obtain rights for any materials they provide

  • Review deliverables promptly

  • Maintain secure login credentials for third-party platforms

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Delays in providing required information may affect project timelines.

5. Payments

Payment terms are outlined in individual proposals, invoices, or service agreements.

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Unless otherwise agreed:

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  • Deposits are non-refundable.

  • Work begins only after the required payment is received.

  • Final files or website transfers may be withheld until all outstanding balances are paid.

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Late payments may result in project delays or suspension of services.

6. No Guarantee of Results

Digital marketing outcomes depend on numerous factors beyond our control.

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While we apply industry best practices, we do not guarantee:

  • First-page Google rankings

  • Specific traffic increases

  • Sales growth

  • Lead generation

  • Search engine placement

  • Revenue increases

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Past performance does not guarantee future results.

7. Third-Party Platforms

Our services may involve third-party platforms such as:

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  • Wix

  • Google

  • Meta

  • Microsoft

  • OpenAI

  • Canva

  • Email marketing providers

  • Analytics tools

  • Social media platforms

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We are not responsible for outages, policy changes, pricing changes, or service interruptions caused by third-party providers.

8. Limitation of Liability

To the fullest extent permitted by law, Glenda Kelly shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

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  • Website downtime

  • Data loss

  • Lost profits

  • Business interruption

  • Third-party platform failures

  • Cybersecurity incidents beyond reasonable control

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Our maximum liability shall not exceed the amount paid for the specific service giving rise to the claim.

9. Website Information

We strive to ensure that the information on this website is accurate and up to date.

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However, we do not guarantee that all information is complete, accurate, or error-free.

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Content may be updated without notice.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how personal information is collected, stored, and used.

12. Accessibility

We are committed to providing an accessible website for all users.

Please refer to our Accessibility Statement for additional information.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Mississippi, United States, without regard to conflict of law principles.

14. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time.

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Changes become effective immediately upon publication on this website.

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Continued use of the website constitutes acceptance of the revised Terms.

15. Contact

Glenda Kelly – Digital Marketing Strategist

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Email: chendallc@glendakelly.com

Website: https://www.glendakelly.com (replace if different)

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If you have questions regarding these Terms & Conditions, please contact us using the information above.

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